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khosb/themes/default/blocks/ticket/overview.tpl

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{$method->exe("ticket","overview")}
{if ($method->result != FALSE)}
<table id="main1" width="100%" border="0" cellspacing="0" cellpadding="0" class="table_background">
<form id="form1" name="form1" method="post" action="">
<tr>
<td>
<table id="main2" width="100%" border="0" cellspacing="1" cellpadding="1">
<!-- DISPLAY THE SEARCH HEADING -->
<tr valign="middle" align="center" class="table_heading">
<td width="250" class="table_heading"> {translate module=ticket}field_department_id{/translate}</td>
<td width="151" class="table_heading">{translate module=ticket}new{/translate}</td>
<td width="175" class="table_heading"> {translate module=ticket}awaiting_reply{/translate}</td>
<td width="152" class="table_heading">
{translate module=ticket}
awaiting_customer
{/translate}
</td>
<td width="152" class="table_heading">
{translate module=ticket}
hold
{/translate}
</td>
<td width="152" class="table_heading">
{translate module=ticket}
pending
{/translate}
</td>
<td width="152" class="table_heading">
{translate module=ticket}
resolved
{/translate}
</td>
<!-- LOOP THROUGH EACH RECORD -->
{foreach from=$overview item=record}
<tr id="row{$record.id}" class="{$record.class}">
<td width="250"> &nbsp;
{$record.name}
</td>
<td width="151"> &nbsp;
{if $record.new > 0}
<a href="javascript:searchTicketsStatus('{$record.id}', 'new')">
{$record.new}
</a>
{else}
{$record.new}
{/if}
</td>
<td width="175">&nbsp;
{if $record.waiting > 0}
<a href="javascript:searchTicketsStatus('{$record.id}', 'staff')">
{$record.waiting}
</a>
{else}
{$record.waiting}
{/if}
</td>
<td width="152">&nbsp;
{if $record.customer > 0}
<a href="javascript:searchTicketsStatus('{$record.id}', 'user')">
{$record.customer}
</a>
{else}
{$record.customer}
{/if}
</td>
<td width="152">&nbsp;
{if $record.hold > 0}
<a href="javascript:searchTicketsStatus('{$record.id}', 'hold')">
{$record.hold}
</a>
{else}
{$record.hold}
{/if}
</td>
<td width="152">&nbsp;
{if $record.pending > 0}
<a href="javascript:searchTicketsStatus('{$record.id}', 'pending')">
{$record.pending}
</a>
{else}
{$record.pending}
{/if}
</td>
<td width="152">&nbsp;
{if $record.resolved > 0}
<a href="javascript:searchTicketsStatus('{$record.id}', 'closed')">
{$record.resolved}
</a>
{else}
{$record.resolved}
{/if}
</td>
</tr>
{/foreach}
<!-- END OF RESULT LOOP -->
</table>
</td>
</tr>
</form>
</table>
<br>
{/if}