{literal} {/literal}
{translate module=ticket} title_search {/translate}
Text/User Query All Sender Only Text Only
{translate module=ticket}field_department_id{/translate} All {foreach from=$overview item=record} {$record.name} {/foreach}
Status All {translate module=ticket} status_open {/translate} {translate module=ticket} status_close {/translate} {translate module=ticket} status_pending {/translate} {translate module=ticket} status_hold {/translate}
{if $VAR.department && $VAR.status && $VAR.query==''} {elseif $VAR.department && $VAR.status && $VAR.query} {/if}