11
1
1
account_reset_password
1
all
This email is sent to the user when they use the password retrieval program
1
12
1
1
account_registration_active
0
all
1
14
1
1
account_registration_inactive
1
all
This email is sent to the user after account registration, if email verification is required.
1
15
1
1
account_add_staff_active
0
all
This is the email a user recieves when the staff adds their new account as active
1
16
1
1
account_add_staff_inactive
0
all
This email is sent to users when a staff-member creates their account as inactive
1
17
1
1
password_change_instructions
0
all
This email is sent by the administrator / staff to resend the change password instructions...
1
18
1
1
affiliate_staff_add
0
*
This e-mail template is sent when staff/admin adds a new affiliate account.
1
19
1
1
affiliate_user_add_active
0
*
This e-mail template is sent when the user signs up for an affiliate account and is automatically approved.
1
20
1
1
affiliate_user_add_pending
0
*
This e-mail template is sent when an affiliate signs up for an account and it requires admin approval.
1
21
1
1
affiliate_user_add_staff_notify
0
*
This e-mail template is sent to the staff when a pending affiliate application is received.
1
22
1
1
invoice_confirm_user
0
all
SELECT * FROM %DB_PREFIX%invoice WHERE id = %SQL1%
SELECT email_template FROM %DB_PREFIX%checkout WHERE id = %SQL2%
1
23
1
1
invoice_confirm_admin
0
all
Sends the admin an new invoice alert.
SELECT * FROM %DB_PREFIX%invoice WHERE id = %SQL1%
SELECT email_template FROM %DB_PREFIX%checkout WHERE id = %SQL2%
1
24
1
1
invoice_due_user
0
all
Sends the user a due invoice alert when new invoice is created or they pay via a 3rd party method.
SELECT * FROM %DB_PREFIX%invoice WHERE id = %SQL1%
1
25
1
1
invoice_due_admin
0
all
Alert sent to admin when manual payment needs processed.
SELECT * FROM %DB_PREFIX%invoice WHERE id = %SQL1%
1
26
1
1
invoice_paid_user
0
all
Notify user of payment recieved for an invoice.
SELECT * FROM %DB_PREFIX%invoice WHERE id = %SQL1%
SELECT * FROM %DB_PREFIX%currency WHERE id = %SQL2%
1
27
1
1
invoice_paid_admin
0
all
Notify admin of payment recieved for an invoice.
SELECT * FROM %DB_PREFIX%invoice WHERE id = %SQL1%
SELECT * FROM %DB_PREFIX%currency WHERE id = %SQL2%
1
28
1
1
invoice_resend
0
all
Resends payment due alert....
SELECT * FROM %DB_PREFIX%invoice WHERE id = %SQL1%
1
29
1
1
invoice_manual_auth_admin
0
all
Sends admin alert that an invoice requires manual approval
SELECT * FROM %DB_PREFIX%invoice WHERE id = %SQL1%
SELECT checkout_plugin FROM %DB_PREFIX%checkout WHERE id = %SQL2%
1
30
1
1
invoice_approved_user
0
all
Sent to user when invoice status is updated to approved
SELECT * FROM %DB_PREFIX%invoice WHERE id = %SQL1%
1
31
1
1
registrar_manual_admin
0
All
Sends selected staff member an alert to manually renew, register, transfer, or park a domain name.
SELECT * FROM %DB_PREFIX%account WHERE id = %SQL1%
1
32
1
1
registrar_bulkregister_admin
0
All
1
33
1
1
registrar_nominet_admin
0
all
1
35
1
1
invoice_recur_user
0
all
Sends the user notification of new invoice created for a recurring service
SELECT * FROM %DB_PREFIX%invoice WHERE id = %SQL1%
1
36
1
1
invoice_recur_admin
0
all
Sends the admin notification of new invoice created for a recurring service
SELECT * FROM %DB_PREFIX%invoice WHERE id = %SQL1%
1
37
1
1
service_suspend_user
0
all
Sends the user notice that service(s) have been suspended due to non-payment.
SELECT * FROM %DB_PREFIX%invoice WHERE id = %SQL1%
1
38
1
1
service_suspend_admin
0
all
Sends the admin notice that service(s) have been suspended due to non-payment.
SELECT * FROM %DB_PREFIX%invoice WHERE id = %SQL1%
1
39
1
1
host_new_user
0
all
This e-mail is sent to the user when their hosting account is provisioned
SELECT * FROM %DB_PREFIX%service WHERE id = %SQL1%
1
40
1
1
host_edit_user
0
all
This e-mail is sent to the user when their hosting account is edited
SELECT * FROM %DB_PREFIX%service WHERE id = %SQL1%
1
41
1
1
host_new_admin
0
all
Email sent to admin to notify of new manual provisioning required.
SELECT * FROM %DB_PREFIX%service WHERE id = %SQL1%
1
42
1
1
host_edit_admin
0
all
Email sent to admin to notify that edit of manual provisioning required.
SELECT * FROM %DB_PREFIX%service WHERE id = %SQL1%
1
43
1
1
host_inactive_admin
0
all
Email sent to admin to notify that edit of manual suspend required.
SELECT * FROM %DB_PREFIX%service WHERE id = %SQL1%
1
44
1
1
host_active_admin
0
all
Email sent to admin to notify that edit of manual activation required.
SELECT * FROM %DB_PREFIX%service WHERE id = %SQL1%
1
45
1
1
host_delete_admin
0
all
Email sent to admin to notify that edit of manual deletion required.
SELECT * FROM %DB_PREFIX%service WHERE id = %SQL1%
1
46
1
1
service_cancel_user
0
all
Notify user of service cancelation
SELECT * FROM %DB_PREFIX%service WHERE id = %SQL1%
1
47
1
1
service_cancel_admin
0
all
Notify admin of service cancelation
SELECT * FROM %DB_PREFIX%service WHERE id = %SQL1%
1
48
1
1
service_changeschedule_admin
0
all
Sends admin notice that user has selected a different billing schedule.
SELECT * FROM %DB_PREFIX%service WHERE id = %SQL1%
1
638
1
1
login_share_ban_user
1
1
639
1
1
login_share_ban_admin
0
1
640
1
1
account_billing_exp_soon
0
Sent when a credit card is set to expire soon, triggered by the account_billing::task
SELECT * FROM %DB_PREFIX%account_billing WHERE id = %SQL1%
1
651
1
1
net_term_suspend
0
SELECT * FROM %DB_PREFIX%invoice WHERE id = %SQL1%
1
652
1
1
net_term_late_notice
0
SELECT * FROM %DB_PREFIX%invoice WHERE id = %SQL1%
1
653
1
1
voip_balance_prepaid
0
SELECT * FROM %DB_PREFIX%voip_prepaid WHERE id = %SQL1%
1
654
1
1
voip_manual
0
SELECT * FROM %DB_PREFIX%service WHERE id = %SQL1%
1
655
1
1
voip_new_prepaid_ani
0
SELECT * FROM %DB_PREFIX%voip_prepaid WHERE id=%SQL1%
1
656
1
1
voip_new_prepaid_pin
0
SELECT * FROM %DB_PREFIX%voip_prepaid WHERE id=%SQL1%
1
657
1
1
voip_new_service
0
SELECT * FROM %DB_PREFIX%service WHERE id = %SQL1%
SELECT * FROM %DB_PREFIX%voip_vm WHERE mailbox=%SQL3%
1
658
1
3
ticket_piping_add_user
0
This e-mail is set to the user when a e-mail message is successfully piped to a new ticket.
SELECT * FROM %DB_PREFIX%ticket WHERE id = %SQL1%
1
659
1
3
ticket_piping_add_user_pending
0
This e-mail is set to the user when a e-mail message is piped to a new ticket and requires further authorization...
SELECT * FROM %DB_PREFIX%ticket WHERE id = %SQL1%
1
660
1
3
ticket_piping_add_user_unauth
0
This e-mail is set to the user when a e-mail message is piped to a new ticket and requires further authorization...
SELECT * FROM %DB_PREFIX%ticket WHERE id = %SQL1%
1
661
1
1
ticket_staff_add
0
all
This template is sent to all applicable staff members (except the staff member who added the ticket) when a staff member adds a new ticket
SELECT * FROM %DB_PREFIX%ticket WHERE id = %SQL1%
SELECT * FROM %DB_PREFIX%ticket_department WHERE id = %SQL2%
1
662
1
1
ticket_staff_add_user
0
all
This template is sent to the user when a staff member adds a new ticket to their account
SELECT * FROM %DB_PREFIX%ticket WHERE id = %SQL1%
1
663
1
1
ticket_staff_update_user
0
all
This template is sent out to the user when a staff member updates one of their tickets...
SELECT * FROM %DB_PREFIX%ticket WHERE id = %SQL1%
1
664
1
1
ticket_user_add
0
all
This template is sent out when a new ticket is added
SELECT * FROM %DB_PREFIX%ticket WHERE id = %SQL1%
1
665
1
1
ticket_user_add_staff
0
all
This email is sent to all ticket staff members who are set to recieve new ticket notices
SELECT * FROM %DB_PREFIX%ticket WHERE id = %SQL1%
SELECT * FROM %DB_PREFIX%ticket_department WHERE id = %SQL2%
1
666
1
1
ticket_user_update
0
All
This is sent to the user when they respond to a ticket
SELECT * FROM %DB_PREFIX%ticket WHERE id = %SQL1%
1
667
1
1
ticket_user_update_staff
0
all
This email is sent to all ticket staff members who are set to recieve updated ticket notices
SELECT * FROM %DB_PREFIX%ticket WHERE id = %SQL1%
SELECT * FROM %DB_PREFIX%ticket_department WHERE id = %SQL2%
1
668
1
1
invoice_pregen_notice
0
Sends out a notice to user prior to generating invoices
SELECT sum(price) as price FROM %DB_PREFIX%service WHERE id in (%SQL1%)
SELECT symbol,three_digit FROM %DB_PREFIX%currency WHERE id = %SQL2%
1
668
668